The client is one of the world's leading medical technology companies, in the domain of healthcare and medical technology, with an estimated revenue of over $14 billion.
The client was deploying a new medical platform that would run medical trials. It was a new environment, and the existing and new staff needed appropriate training to operate the platform. So, the client was looking for comprehensive training modules for the platform usage.
Wipro deployed a team of SOP writers and instructional designers who specialize in creating process and training documents using Adobe tools, Articulate Storyline, Vyond, Animator, and Adobe Captivate. The team brought an in-depth understanding of client operational and technical processes before developing SOPs and eLearning modules. They then created and published a set of training content modules for the platform, complete with assessments and evaluation.
The training material developed was not just robust and comprehensive, it was highly interactive and assessment-driven, leading to 100% adoption by the new employees and users of the platform. The training cycle was reduced by almost 80% because the modules were self-paced and enabled the users to learn at their pace and time, with minimal organization’s involvement. This led to significantly lower training costs as well. The modules were also 100% SCORM compliant ensuring compatibility with the learning management system (LMS) and easy adaptability and scalability. Also, translated selected modules into Chinese and Japanese as per training user needs