Wipro partners to dynamically scale business operations to accommodate growth, change management and complexity with Business Operations Support as a Service. The result is reduced cost and fewer resources required. Over 10,000 resources are providing state-of-the-art map services, content & technical support to transportation customers across the globe.
Through omni-channel solutions for B2B and B2C customers, Wipro orchestrates voice, chat, emails, web, and social media to provide consistent customer experience. More than 25,000 resources are providing state-of-the-art customer care to transportation & logistics customers across the globe.
Our range of services includes:
Wipro’s finance and accounting (F&A), HR and contract management services minimize costs, improve compliance and increase business agility. Our advanced service model provides real-time access to operational performance data and insights for how to improve back-office F&A, HR and procurement functions. We stay up to date with legislation changes, so our customers stay compliant while focusing on other core functions.
A business’s online reputation is important. Our data-driven social media strategies span platforms to strengthen relationships with new and existing customers. They also boost productivity to improve the bottom line.
Our dedicated trust and safety team, consisting of fraud experts and backed by deep industry knowledge, defends the digital security of your users, decreasing user churn and building trust in your brand.
Our innovative solutions focused on client success delivered significant cost reduction, enhanced productivity and efficiency, and improved customer experience.