The energy sector is evolving fast, driven by the rise of renewables, digital platforms, and diversified fuel sources. To thrive in this dynamic landscape, enterprises need real-time, omnichannel support and agile service delivery.

Wipro: Shaping Tomorrow's Innovations Today

Wipro delivers end-to-end front and back-office solutions across the energy value chain—from Upstream exploration to Downstream retail. It’s AI-powered operations slash manual effort and boost precision, while the customer service platforms blend intelligent automation with empathetic human engagement.

With deep domain expertise and cutting-edge technology, Wipro helps energy businesses:

  • Modernize operations
  • Elevate customer experience
  • Build resilience in a changing market

We’re not just supporting energy enterprises, we’re reshaping how they connect, operate, and grow.

Efficiently. Intelligently. Future-ready.

Fueling Growth with Retail & Loyalty Solutions

372K

Hours optimized

47%

Churn reduction

35%-40%

Spend saved

Transformation-Driven Excellence

Empowering enterprises with omni-channel support, intelligent document processing, and data-driven insights.

Personalized Experience Excellence

Tailored solutions for buying behaviours, call history analysis, and AI assistance.

Scalable & Cost-Efficient Solutions

Effective strategies for growth, reduced integration costs, and IVR containment.

Services

Loyalty Management

Enhance retention rates with our effective loyalty management solutions.


Retail Helpdesk

Comprehensive case management support for Retail, Oil & Gas, and E-mobility sectors.


Retail End Consumer
Care

Efficient consumer care and complaints management for Oil & Gas and E-mobility.


POS Testing Support

Ensure error-free POS testing and seamless market release.


Integrated Reporting and Data Intelligence Services

Empowering decisions through integrated data, analytics, reporting, and strategy.

Comprehensive Asset and Mapping Services

End to End Asset Management, GIS, Geotech, EDM, CAD management and support.

Smart Data Reporting & Business Insights

Supporting decisions through data, intelligence, planning, forecasting, and proactive monitoring.

Exploration & Production Data Processing

Backoffice supports oil exploration, data processing, compliance, and reporting efficiency.

Sensile Reporting Shipment Handling

Remote monitoring done via telemetry, tank monitoring, hazard reporting, etc.

Document Change Management

Creation, modification and deletion for procedures for assets and MS Visio driven organized content.

E-Mobility Support

Technical Support for charging & E-Mobility.

Energy Trade Management

Backoffice Solution for Energy Trade Management.

Leapfrog into
the future with us