Reimagining Customer Experience

in Financial Services

Operational agility coupled with improved customer experience across financial institutions through EOT

Wipro’s Enterprise Operations Transformation (EOT) framework, based on the pillars of Simplification, Automation, Intelligence, and Immersive Experience, helps customers significantly lower their CAPEX and realize rapid Return on Investment (ROI). We empower businesses to be ready for the digital storm that has engulfed various industries and has rendered existing systems and processes obsolete. Our solutions have helped customers reduce churn, increase Net Promoter Score (NPS), and ensure close to 99% accuracy in meeting Service Level Agreements (SLA).