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< Digital Operations and Platforms /  Medical Devices Services

Product Support

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Product Support

Enhanced customer experience for connected, complex and innovative devices

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Multi-layered and multi-lingual support for effective and on-time resolution of customer queries and issues

Wipro’s integrated Product Support service offering is best suited to guarantee you with superior customer experience while adapting to changing business dynamics. We offer you best in class 24*7*365 inbound and outbound support services for device and clinical support services with the engagement. The services include contact center support, medical and general device information, installation and upgrades support. Our engagements with global clients have resulted in exponential improvement in business objectives and KPIs with consistent quality performance, decreased time to market of products and services with rapid set up of outsourced Remote Patient Monitoring Center and operating cost savings of up to 40%.

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