Transforming your knowledge management to enhance user experience and agility
The impact of knowledge management on business processes and outcomes is manifold. Wipro TechPubs manages end-to-end enterprise knowledge management (KM), facilitating tailored information at your fingertips, thereby breaking the knowledge barriers, enhancing productivity and enabling quick turnaround time of end users. We help our customers to be successful and competitive through an efficient knowledge management system that harnesses the explosion of information, facilitates knowledge through multiple channels and devices and enhances collaboration across the organization. Our KM solution encompasses knowledge capture across the organization, organizing it, making it accessible and usable and also deliver real time, tailored, and snippet based information from a single source to live agents, web and mobile self-service. We make it easy to integrate knowledge creation and transfer and continuous improvements in day to day operations.