The company was witnessing a significant amount of manual processing and rework in its processes that affected its operational efficiency. Its existing processes had high dependency on human validation for map operations, making them error prone. The technology company was also facing issues with map data quality and accuracy, leading to escalations and customer dissatisfaction.
Wipro's geospatial services offering includes creation, support and maintenance to provide map data services to the client for their navigation apps and location analytics services etc. Our solution for the customer included:
Using the Wipro solution, the client optimized its map operations.
The business impact resulting from the solution included: