Customer experience mirrors employee experience. Both are vital to the health and success of your business.
Wipro HR Services addresses employee and customer service simultaneously by reimagining end to end people experiences.
Backed by a team of client specialists, we manage multi-step service deliveries through an integrated network of contact centers. Our customer care experts manage millions of interactions globally, doubling as consultants to help employees and their families navigate benefits, payroll, leave, and attendance matters.
Our suite of world-class solutions includes:
- Voice and web chat support
- Health and wealth solution
- Human capital management
- Flexible spending account administration
- Workforce operations
- CS client specialists
- CS back office support