As organizations accelerate digital transformation initiatives, they require efficient ways of analyzing and monitoring their business processes. Traditional, manual-based processing models are effective but can be massive undertakings and omit valuable data. With process mining, organizations can expect:
- Automated process assessment: Process mining tools/software (like Celonis) can provide a detailed view of process and variations with holistic view on performance in real time
- Process intelligence: Root cause analysis, identifying bottlenecks, value drivers and real time recommendations
- Process performance: Baseline performance SLA, process conformance
We can solve the following problems using process mining:
- Which process to automate first?
- How to optimize and harmonize processes?
- How do I get ROI at scale?
- What proportion of process follows happy path?
- Where are the bottlenecks?
- Who contributes to variations in the process?
To know more about the transformation journey using process mining click on below link: