Proper tracking of supplier performance can allow OEMs to conduct improved root-cause analysis, improve buying for efficiency, and ultimately to improve the customer experience. Appirio’s proprietary Warranty Management solution delivers supplier analytics dashboards, connected device management, and integrated field service capabilities to allow OEMs to handle day-to-day operations as well as innovate for the future.
Regardless of sector, automotive companies need an empowered and enabled workforce to mitigate the challenges and priorities of the future. Appirio understands the deep connection between worker experience and company performance — and that any technology or process change should empower rather than burden workers. Reach out to our automotive team to hear more about our sector expertise, automotive research, and our Virtuous Cycle framework.