Vijayeswar Malladi

Vijayeswar Malladi
Global Head – Oracle Industry Solutions, Wipro Limited

Vijay Malladi has over 20 years of experience in IT and heads Oracle Industry Solutions Practice at Wipro. Vijay has played various roles in Competency Leadership, Digital Customer Experience, Utilities CIS and Cloud Solutions. He is a regular speaker at Oracle events and Customer Forums.

Blogs By Author

Service Bureau Model – A New Normal in Customer Care and Billing Operations for Utilities

With increasing deregulation, expanding regulatory oversight, digitally driven customers, and pressure on revenues, utility companies are constantly looking for new business models and solutions.

August 17, 2020

Utilities: Is it time to modernize your CIS platforms?

How utilities can meet changing customer expectations and improve business processes with Oracle Customer Cloud Service (CCS)

August 17, 2020

How Utilities can harness the power of Artificial Intelligence for exception management

Utilities have been consistently investing in addressing two key challenges: Improving revenue and boosting productivity.

October 17, 2019

Customer Experience Preconfigured for Utilities of the future

Wipro’s Customer Experience Management solution for Utilities, leveraging Oracle Cloud

June 07, 2019

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Blogs By Author

Service Bureau Model – A New Normal in Customer Care and Billing Operations for Utilities

Utilities: Is it time to modernize your CIS platforms?

How Utilities can harness the power of Artificial Intelligence for exception management

Customer Experience Preconfigured for Utilities of the future

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