Tushar Sharma

Practice Lead (Solutions and Consulting), Life & Annuity, iCORE, DOP, Wipro

Tushar has been working in the Life Insurance industry across geographies for over 18 years. He has worked in advisory and delivery roles to drive operational and digital transformation and contact center/service center transformation strategy.

Before joining Wipro, Tushar worked with MetLife, IBM, ICICI Prudential Life, and Capgemini.

Blogs By Author

All about NIGO (Not In Good Order) Insurance Service Forms

When a customer uploads an outdated version of forms or ones with missing signatures, the agents experience an interrupted workflow because they have to re-evaluate these forms for the accuracy of the seeded information.

May 27, 2022