With disruptive technologies blurring the boundary between the digital and physical world - remote processing, teleconferencing, and co-working spaces are transforming how we live and work. New age service models that are emerging with cloud technology are not limited by geographical boundaries or space and time constraints. It has become imperative for all businesses to use technology to transform their HR practices. Today, when it is essential to acquire and retain the right talent within the organization, an HR process that requires an urgent digital touch is the Background Verification Process.
Regardless of the size and the service, every organization conducts an employee background verification process to authenticate the information supplied by the potential employee. The information may vary from educational credentials, professional background, past criminal record, drug screening, and others, often depending on a clients’ requirement or as required by law.
Wipro's HR Shared Services (HRSS) is tasked with a high volume of monthly background verifications globally . With a 200K+ strong workforce, spread across 50+ countries and serves large enterprise clients across industry verticals, Wipro adds approximately 90,000 new employees each year. The background check process is managed centrally by the global HRSS team.
Historically, diverse policies and processes in force further complicated the verification check requiring an extensive support network. It was, therefore, critical to reinvent the systems, policies, and processes across the organization to streamline the background verification process.
Our whitepaper – Building Confidence in Compliance & Credibility highlights how Wipro’s HR Shared Services team reinvented policies and processes to streamline candidate screening across geographies.