Author's Posts

Re-Imagining Dispute Management with an Integrated Digital Strategy

Posted by: Jay Jayadev | September 15, 2021

Online purchases are on the rise, and with them, so are fraud and disputed payments.

7 Ways Financial Institutions Can Build Trust Using Digital Channels

Posted by: Jay Jayadev | April 20, 2021

Modern banking customers vary, from tech-savvy consumers who exclusively use mobile apps to those who prefer traditional banking models.