Atul Jain

Domain Consulting Partner & Practice Head–Technology Products & Platforms, Wipro Limited

Atul has more than 25 years of work experience in the IT Industry spanning across communications and technology with a focus on digital transformation and customer experience. He has been instrumental in developing and designing Wipro’s Digital BSS solution for Cable MSOs and Digital Ad Management solutions for the AdTech Industry.

Blogs By Author

How to Transform from Problem Solving to Customer Success

For many decades, the mission of tech support has been helping customers deal with a variety of issues covering the typical lifecycle of a software product. Support has been an essential part of selling and servicing software throughout the history of commercial computing.

January 27, 2022