Smart customer engagement & commerce

Enabling data-driven sales conversations

Re-imagine your current processes to increase sales effectiveness, margins & revenue

As the importance of customer engagement becomes ubiquitous, there is an increasing need for the sales team to capture customer data at a granular level.

Our consulting team assesses your current sales processes across Lead to Quote and Quote to Cash to re-imagine your Omni-Channel Sales Generation, Configure Price Quote (CPQ) and Order entry processes. This helps in unlocking hidden efficiency within these processes, and improving them to accelerate your level of engagement with the customer.

Wipro Process transformation consulting empowers your sales and middle-office team with a re-energized ecosystem driven by process automation and optimization through our technological levers like Smart Analytics, Artificial Intelligence (Wipro Holmes), Robotic process automation and IoT.

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Smart customer engagement & commerce

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