December | 2019
Challenge
The customer needed to centralize and standardize the initiation of a procurement process to enhance user experience. They had to reach out to the sourcing team through multiple ways to initiate any procurement process. Therefore, there was a need to reduce user error, errors in integration with e-Sourcing system and rework for leads.
Solution
We leveraged ServiceNow CSM to provide an intuitive interface to the Sourcing team to manage the procurement process, integrated with Oracle ERP Workflow and request the management tool to support “Smart” form for work assignment.
Solution highlights:
Business Impact
The business impact delivered to the customer included:
“Wipro’s understanding of supply chain and ServiceNow expertise helped us deliver a process harmonization solution by blending the transformational capabilities of the Now platform with industry best-practices in terms of people, process and technology.” - Chenna Ganesan, Practice Head – ServiceNow Emerging Applications, Wipro
Whenever you read the words ‘Hollywood’ and ‘Security’ in the same sentence, your mind probably wanders of in the direction of movies likeDie Hard 4.0 or Swordfish where uber-cool and suave hackers like Hugh Jackman trying to hack $9.5 Billion off the government from a computer with seven screens.
The recent increase in the frequency and impact of cyber-attacks have kept Critical Infrastructure companies on their toes.
Security monitoring has always been critical to protecting IT ecosystems but with the rise in IoT-enabled devices and connected systems, the fear of cyberattacks has grown exponentially.
© 2021 Wipro Limited |
|
© 2021 Wipro Limited |
Engineering, Construction & Operations
Pharmaceutical & Life Sciences