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Process Operation Command Centre

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Process Operation Command Centre (POCC)

Uncover hidden process efficiencies

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POCC brings together process innovation, collaboration, and excellence for our clients to transform business processes

Wipro’s Process Operations Command Centre brings together various process capabilities to create a powerful ecosystem to continuously monitor, assess and drive process transformation to realize business value.

Wipro leverages leading tools like process mining to uncover variations, non-compliances and inefficiencies in process. It also uses process-modeling techniques to design & model processes, analytics, industry’s best practices and KPI benchmarks - together to deliver deep process insights. This enables informed business decision-making which accelerates process transformation.

Wipro’s Process Operations Command Centre is delivered ‘as-a-service’ to customers and provides capability to deliver value realization in large transformation projects (such as ERP implementation) as well as in steady state operational transformational programs.

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