Client background:

• Client: Provider of infrastructure-related products and solutions
• Industry type: Engineering & Construction
• Products or services: Construction & transportation products, engineered structures
• Areas of operations: USA

Challenge

An American provider of infrastructure-related products and solutions wanted to enhance its business agility to capitalize on growth prospects in the market. The company had identified some bottlenecks in its key business processes. It wanted to adopt a cloud-based solution to streamline these processes, improve data visibility and integrity and ultimately reduce time-to-market on its portfolio of products and services. 

Solution

The company realized that it could meet current demands as well as long-term growth objectives by implementing NetSuite’s OneWorld ERP solution. To smooth out the implementation, they leveraged Wipro’s FastTrack NetSuite Implementation methodology to define and streamline key processes such as financial management, order and billing management, procurement, inventory management and manufacturing. Wipro’s methodology helped the company customize configurations on the cloud for a subsidiary, design a new solution for digitizing freight rate/freight pay and establish automated role-based approvals for purchasing. By automating these key process steps, bottlenecks were removed across the organization.

Moreover, the NetSuite OneWorld solution was seamlessly integrated with other on-premises systems (like account payables and receivables) to ensure data is available in real-time across the organization. And engaging Wipro’s organizational change management consultants throughout the implementation cycle helped drive user adoption.

Business Impact

The decision to integrate Oracle’s NetSuite and use Wipro’s implementation methodology, helped the company achieve a go-live in seven months. Productivity improvements were realized immediately. Removing bottlenecks and automating manual processes resulted in a 30% increase in user productivity and a 70% reduction in time required for financial data reconciliations. Further efficiencies were achieved in purchase processing using automated role-based approvals, which simplified auditing. End-to-end data visibility across the organization enhanced business agility allowing the company to capitalize on new growth prospects in the market.