Fig 1: Cloud governance framework elements
Cloud Business Office
The Cloud Business Office (CBO) plays a key role in creating consistent oversight across the enterprise. It enables agility, innovation, and scalability. The CBO defines and publishes a set of reusable assets, standards, and metrics; promotes adoption of cloud services; applies cloud best practices; promotes collaboration across cloud governance, compliance, data privacy, and architecture; provides guiding principles that enable regulatory compliance; and gives clarity around “rules of engagement” for both old and new ways of working.
A CBO should consist of the cloud steering committee, IT executive team, cloud operations team, and the cloud transformation working group. The steering committee formalizes cloud governance across the enterprise, approves cloud policies, and provides an overall direction for cloud adoption.
Cloud Governance Policies
The policies should include strategic guidance, enterprise architecture, technology policies, acquisition, contracts and legal, vendor management, security, privacy, and compliance.
Cloud Governance Processes
Cater to the stakeholder governance objectives; for example, value delivery and risk optimization. Include practices to evaluate strategic options, providing direction to cloud service initiatives and monitoring the outcomes.
Standards and Guidelines
Develop a set of principles, standards, and guidelines to help the organization align functions and processes for optimized effectiveness.
Cloud governance includes metrics that estimate the adoption progress and ensures that business value is delivered. Scorecards or dashboards can effectively communicate cloud adoption progress throughout the project.
Cloud Governance Tools
These tools standardize the execution of policies, processes, and procedures.
Measure to Prove Success
There are a variety of ways to measure the success of cloud adoption. Common factors include productivity, savings, and efficiency. But other important metrics should be included: delivering business value through velocity, time from ideation to rollout, and the satisfaction index of all teams involved. A well-planned cloud governance framework identifies all of the metrics that drive a successful cloud adoption, ensures that the enterprise’s goals and objectives for the project are achieved, and that the investment decisions align with the enterprise and deliver timely business value.