Figure: Wipro’s HPSE 6 Dimensions for the Mastery Framework
Guild Meetup: A Guild is synonymous with a community of practice. Engineering teams across the organization meet every month to discuss best practices and emerging trends, and to conduct working sessions to solve business or technical problems. Guild leaders volunteer on a rotating basis to anchor the meetups, with meeting impact based on facets such as engineers’ participation & contribution , the number of reusable assets shared, and the number of interventions added to the product backlog. The Guild delivers value by innovating better products, services through cognitive diversity in the community, breaking silos across organization, and leading to products released to the market sooner by removing duplication of efforts.
Hackathon: Hackathons provide engineers time and space for innovation. The HPSE coach manages all aspects of hackathon hosting, with engineering teams from across organization volunteering and submitting their solutions. The impact of the hackathon is measured based on the new product ideas created, new product ideas and innovations implemented. The innovation that comes out of hackathons benefits companies by inspiring teams to think outside the box and potentially creating new solutions or products that increase revenue.
Spotlight: These microlearning brownbag sessions are organized by the engineering lead to encourage continuous learning. The impact is measured based on the repeatable best practices implemented, reusable interventions proposed and implemented, technical debts identified, stories added in the team backlog, and the promotion of an inclusive work culture. When engineering teams learn new skills and processes, they are likely to be more innovative, ready to move out of their comfort zone, and achieve transformation KPIs.
Mastermind Circle: Occasionally, a thought leadership series is organized by the HPSE coach. Industry thought leaders from Wipro are invited to anchor the sessions, which are targeted toward business problems and market-driven business and technology insights. The impact of the mastermind circle is typically generation of business opportunities that are added to the portfolio backlog.
Assessments: The framework requires assessments to ensure continuous progress in transformation. These assessments include: monthly culture assessments (inspired by Ron Westrum’s culture framework), quarterly DevSecOps maturity assessments, flow of value assessments (increase the speed of product delivery to market), and competency assessments executed by the engineering leads. The HPSE coach measures the impact using the following metrics: Improved Engineers Happiness Index & Developer Velocity Index , Increase the speed to deliver products to market , number of engineers who are upskilled, cross-skilled, and reskilled, and the number of Diversity Equity Inclusion interventions.
Blogging: Blogging is a great opportunity to coach engineers in writing and thought leadership. Mentors are assigned to the engineers for guidance on content and publication. The impact is measured based on the number of articles/journals or books written, the number of open-source projects supported, and the technical documentation each engineer publishes.
The Benefits of Enabling Professional Mastery
The Mastery framework also provides a codified approach for providing structured learning in each area of software engineering specialization. Engineers are then assessed by a Mastery Jury based on their contributions to each HPSE dimension, their value creation, their organization giveback, and overall project evaluation. Business and IT teams also have an opportunity to learn emerging skills and explore new digital roles with a sustained focus on professional growth. This is a critical aspect of a successful and high-performing engineering team.
For companies, the framework integrates the aspects of talent transformation and engineering transformation, thus providing benefits that are wider in scope and have direct impacts on cost, quality and transformation delivery. As engineers gain skills and become more engaged and knowledgeable, they can help organizations accelerate digital transformation and achieve the sustained innovation required to deliver business outcomes.