The producer of iron ore pellets achieved 100% automation of HR processes and optimized talent management by implementing SAP SuccessFactors and SAP best practices
Client background
Client: Bahrain Steel-wholly owned by Foulath Holding
Industry: Manufacturing
Area of operation: The Middle East
Products & services: Producer of iron ore pellets used in the making of steel
Employees: More than 1000
Challenges
Bahrain Steel lacked an efficient HR systemto manage workforce performance and talent.There was a need to evaluate performance of employees more than once a year with a possibility of change of goals during the period.In addition, the existing performance application did not support dashboards/reporting or KPIs for executive decision-making. The Human Resource Information System (HRIS) was decentralized with no integration across various processes. Moreover, self-service tools were not user-friendly and in accessibleon mobile devices.
Solution
Wipro implemented Cloud-based SAP SuccessFactors HCM suite, including the modules of Performance and Goals Management, Employee Central, Recruiting and Onboarding, Compensation, Learning Management, Workforce Analytics and SAP Jam; and also integrated SuccessFactors with SAP ERP HCM using SAP HCI as middleware.
Business impact
With the implementation of SAP SuccessFactors HCM suite, Bahrain Steel simplified its employee lifecycle process leading to greater employee engagement. A centralized HR with cross-module integration, such as Compensation with Performance Management, enabled efficient talent management and provided the employees, managers and leaders greater visibility across the organization.
We have been in partnership with Wipro for over 10 years in implementing and supporting SAP solutions. Wipro showed unwavering commitment, expertise, and passion in transforming our HR processes with SAP SuccessFactors. The project also involved deployment of SAP best practices without diluting the integrity of processes that were in place within the company. Wipro’s excellent project management capabilities played a major role in making this implementation a success.
- Parjinder Singh Sidhu, Head - IT and Business Systems, Foulath Holding
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