Canada’s top apparel brand gears up with automated order, shipment processes
Client background
Challenge
The Canadian technical apparel brand was dealing with shipment and order fulfilment delays as the related processes were manual in nature. The shipment confirmation was done over the post and they could receive postal acknowledgments for only 30% of the shipments, which triggered further inefficiencies in data management. Customer details were manually recorded, making data breaches highly probable.
All this resulted in higher costs, poor customer satisfaction and reduced business growth rate, which dragged down their revenue growth by 30-40%.
So, the technical apparel brand wanted data security at every stage of the order fulfilment process and a hack-proof system to keep customer information confidential and in safe zone.
They needed to integrate their Cloud-based ERP and e-commerce solutions with distribution partners’ logistic solutions and automate both shipments and shipment confirmation processes. The aim was to streamline order fulfillment processes across their sales, finance and fulfillment functions.
Solution
Wipro designed and developed a resilient integration architecture between the apparel brand’s ERP system and their distribution partners using MuleSoft Anypoint Platform capabilities.
Business impact
“The Canadian technical apparel brand leveraged Wipro’s Cloud-based integration solution to transform their sales processes across business units. Faster order shipments and secure transactions helped them retain customers and rev up sales.”
Avanish Raut - Head of Cloud Integration Services, Wipro Limited
Whenever you read the words ‘Hollywood’ and ‘Security’ in the same sentence, your mind probably wanders of in the direction of movies likeDie Hard 4.0 or Swordfish where uber-cool and suave hackers like Hugh Jackman trying to hack $9.5 Billion off the government from a computer with seven screens.
The recent increase in the frequency and impact of cyber-attacks have kept Critical Infrastructure companies on their toes.
Security monitoring has always been critical to protecting IT ecosystems but with the rise in IoT-enabled devices and connected systems, the fear of cyberattacks has grown exponentially.
© 2021 Wipro Limited |
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© 2021 Wipro Limited |
Pharmaceutical & Life Sciences