Savings of $12 Million over five years due to migration to cloud-based master data management solution
Client Background
Challenge
The client had been through a major reorganization. Its IT landscape dictated that the master data management (MDM) solution should be able to interface with all applications and provide better service levels and improved functionality. However, the prevalent MDM platform posed severe scalability challenges.
The client was looking for a solution that could standardize customer management process and provide foundation for master data governance. It needed to move a large volume of records (Over 1.3 Billion objects) to a new highly scalable cloud-based MDM Platform.
Solution
Wipro implemented an effective data management solution for the client leveraging a Cloud-based MDM platform.
Solution highlights:
Business Impact
The new MDM solution served as the backbone infrastructure for Sales Data Management to support partner profiling, account creation, and matching and alignment. The solution brought entire pre-sales customer and partner profiling environments in to a single system of record with tight automated linkages to Business Intelligence, Channel Data Management, CRM, and Sales Compensation.
This was a large MDM implementation on the cloud in terms of scale and size. The innovative cloud-based MDM solution helped the client move to a scalable platform with a strong foundation for master data governance. This resulted in savings of $12 Million over a period of five years.
– Raman Awal, Global Practice Head - Information Management, DAAI, Wipro
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