Europe Sub Menu Opened
Americas Sub Menu Opened
Asia & Pacific Sub Menu Opened
India & Middle East Sub Menu Opened

Africa
Business Process Services

Wipro Named a Top Performer in The Hackett Group’s 2025 Procurement Outsourcing Digital World Class® Matrix

favorite page unfavorite page
favorite page

Procurement is evolving and so are expectations, fuelled by the rapid rise of AI, GenAI and Intelligent Automation. These transformative technologies are empowering enterprises  to go beyond transactional efficiency, unlocking smarter sourcing strategies, faster cycle times, and stronger compliance.

In this dynamic landscape, Global Business Services (GBS) leaders are laser-focused on three strategic imperatives: cost leadership, value creation, and service penetration. Together, these pillars are redefining procurement’s role as a catalyst for enterprise-wide success.

Against this backdrop, Wipro has been recognized as a Top Performer in The Hackett Group’s 2025 Procurement Outsourcing Digital World Class® Matrix. This recognition underscores Wipro’s ability to deliver measurable outcomes across the procurement lifecycle, powered by innovative digital innovation, AI-driven intelligence, and deep domain expertise.

Wipro’s leadership is driven by its excellence across six critical dimensions identified by Hackett:

  • Transition and migration services that ensure rapid, seamless onboarding.
  • Transformation capabilities that drive continuous improvement
  • Automation and efficiency that optimize operations.
  • Service experience marked by responsiveness and reliability.
  • Service value that delivers tangible business impact
  • Overall satisfaction and business value, reflecting high client endorsement.

Download the Report

At the core of Wipro’s procurement outsourcing offering is a comprehensive suite of services that spans the entire procurement lifecycle. This includes:

  • Strategic sourcing, where Wipro supports clients with RFx management, supplier negotiations, and contract execution.
  • Procurement operations, covering assisted buying desks, PR-to-PO processing, and catalogue management.
  • Supplier relationship management, including scorecards, issue resolution, and helpdesk support.
  • Master data management, ensuring accuracy and consistency across supplier, material, product, and customer data. 

What truly differentiates Wipro is its commitment to delivering digital, intelligent, and sustainable procurement solutions. 

Through proprietary platforms like CnNXT—a cognitive, AI-powered source-to-pay solution—Wipro enables touchless transactions, intelligent and assisted buying, helping clients streamline processes and enhance decision-making. These platforms also strengthen sourcing decisions, risk mitigation, and spend analytics through advanced AI/ML capabilities.

Additionally, Wipro’s responsible sourcing solutions help clients embed sustainability into procurement practices, aligning with broader ESG and Net Zero goals.

As The Hackett Group affirms:

“Wipro delivers procurement outsourcing services that combine strategic sourcing expertise with automation, analytics, and digital workflows. Its approach supports organizations seeking greater efficiency, transparency, and control across the procurement lifecycle.” 

X

popup-image