Wipro is Positioned as a Leader in 2025 Gartner® Magic Quadrant™ for Outsourced Digital Workplace Services

In the current market, overall trends and best practices continue to have an emphasis on workplace and employee experience, innovations in automation and AI, and device management that include modern endpoints that include modern endpoints like cloud DaaS, as per Gartner®. “Buyers of outsourced digital workplace services (ODWS) are seeking deals that are based on value versus cost with an emphasis on more outcome and industry-specific solutions. ODWS Providers are expected to have a clear vision of the current market and may help shape its future direction. They continue to invest heavily in new technologies to enable automated resolution and decrease service delivery costs.”

In this report, Wipro has been positioned as a Leader in the 2025 Gartner® Magic Quadrant™ for Outsourced Digital Workplace Services. This report assesses the ability to execute and completeness of vision of ODWS providers, and offers support required for informed decisions on how organizations spend digital workplace services budgets. “It can also help CPOs; CIOs; sourcing, procurement and vendor management leaders; and infrastructure and operations leaders who are selecting a provider for midrange to long-term ODWS contracts that support critical functions and business objectives with appropriate regional capabilities.”

As per Gartner, Leaders deliver their service solutions skillfully, have a clear vision of the direction of the service market, and are actively building and improving their competencies to sustain their leadership positions. The Leaders quadrant indicates the direction of the ODWS market. Leaders have demonstrated their expertise and track record in delivering ODWS globally and understand the requirements to successfully deliver these services. They have proven their Ability to Execute and their Completeness of Vision.

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This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Wipro.

Gartner, Magic Quadrant for Outsourced Digital Workplace Services, Karl Rosander, Katja Ruud, Biswajit Maity, Matt Baldino, Joe Trejo, 10 November 2025