Insights into SaS and the Wipro IntelligenceTM approach by HFS Research

Enterprises aren’t failing at AI because of weak algorithms – they’re failing because transformation still runs on project-based, effort-heavy models. HFS Research shows that 80% of G2000 organizations remain stuck in experimentation due to fragmented systems and inconsistent delivery approaches. Enterprises are under pressure to modernize their technology landscapes to keep pace with rising AI ambitions. This convergence is intensifying modernization fatigue, even as AI raises expectations for speed and scale. As a result, modernization is now viewed as a prerequisite for unlocking the full value of AI. To meet this new mandate, organizations must embrace a platform‑driven transformation that reimagines every stage of the enterprise modernization lifecycle.

WEGA and WINGS, powered by Wipro Intelligence™ represent this new alternative. They package GenAI-powered software development and AI-led operations into a single, reusable platform. GenAI is embedded across build, run, and optimization workflows—turning change into a continuous, codified capability rather than a sequence of isolated efforts.

Key Insights

Wipro Intelligence™ in Action: A Case Study

This paper underscores a significant shift in organizational priorities, with enterprises re-examining how change is delivered and governed at scale. It brings this shift to life through the experience of a large U.S. bank that adopted WEGA to integrate GenAI-led development, predictive operations, and embedded governance.

The outcomes achieved include:

25% higher customer satisfaction

30% reduction in manual processing time

40% improvement in decision accuracy

Download the paper to explore what this shift means for CIOs shaping enterprisewide change.