Analyst’s Rating 

Wipro Digital is a leader in Digital business services, and our strategy is to realize the digital-first approach through the pillars of business transformation, modernization, connected intelligence, and trust underpinned by a design-led human-centric approach to transformation, talent strategy, high-performance engineering, and IP/Platforms/Open innovations. 

Wipro brings a unique blend of Experience Led (through our subsidiary firms – DesignIt and Cooper), Domain Led (through Wipro’s proven deep domain expertise in various verticals), and Technology Led (through Pega’s technology capabilities, Wipro’s proven expertise using Pega and our long-standing strategic partnership) digital transformation for our clients at Global Scale. 

Our Solutions:

Experience of the future

Everything stats with experience - Connected, intelligent, and seamless experience 

Leverage Wipro Ips to provide the future multichannel experiences which allows the customers to interact with the brand in the medium of their choice (physical, digital, and virtual) and the brand to respond contextually at the moment with immersive experience design, multi-experience and conversational AI. With offerings such as AI powered workflow automation, streamlined work aggregation, and production-centric UX layer, it allows the employees to interact with the applications from a single pane to respond faster, with ML models and AI helping to analyze processes, providing actionable insights on how processes can be automated. 

• Experiences of the future 

Digital Prescriptive Maintenance

IoT-based predictive maintenance solution to improve customer experience while increasing cross-sell and upsell with personalized offers to customers 

Wipro's Digital Prescriptive Maintenance solution integrates analytics and data from real-time asset-monitoring and remote-management solutions with Pega's industry-leading Dynamic Case Management, CRM, and Decision Hub capabilities. This combined resource recommends the proper actions for asset maintenance, enabling improved asset management and collaboration and leveraging real-time asset health and performance data from an advanced IoT platform. Using this system, clients gain assistance in the periodic refresh of recommendations and can proactively prescribe the following best action for asset maintenance. 

Cognitive Claims Automation

Expedite claim settlements with Wipro’s cognitive platforms and Pega 

This automated solution combines Wipro's cognitive platform with Pega for an enhanced customer experience, reduced leakage, and improved claim-settlement times. It leverages state-of-the-art Pega process orchestration and Wipro's industry-leading AI, analytics, IoT, and Blockchain solutions, driving significant cost savings and slashing processing time. 

Parole Decision Management 

Intelligent parole helps authorities make the proper decisions for a safer community 

This fully automated digital solution leverages a re-imagined process to eliminate the risk of incorrect parole decisions and provides a robust auditing capability with a 360-degree view of offenders. Structured automated checklists and intelligent forms further streamline the process to help improve the accuracy and efficiency of parole decisions and related operations. 

Wipro Integrated Parole Management System Improves Parole Operations Efficiency