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Off with the Blindfolds: Seeing through Silos for Better Customer Experience

Let us look at a typical customer’s journey of interacting with a brand. She starts out by clicking a link on a social media campaign that leads her to the company website.

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Posted by Ravi Purohit
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Data visualization: Making an impact with maps

This happened to me some time back last week when I was looking at a social media dashboard. It had a world map with visualized representation (showing social engagement) of the interest of people in playing computer games. I will spare the details and get to the point on what struck my mind.

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Posted by Abhijit Pattnaik
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Are you looking at analytics right?

The momentum around the Qliks and Tableaus of the world is taking the space of analytics by force and we are all keen and scurrying to get on that bandwagon - Running our pilots, testing out the performances of these tools, checking its effectiveness on Big Data sources and of course, moving into visualizations.

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Posted by Abhijit Pattnaik
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Bots Drive Analytics to Make the Mobile Journey Simply Irresistible

At the intersection of mobility and analytics lies radical change. Organizations are using a combination of mobility and analytics to address consumer pain points, make life easier, control costs and ensure consumer delight.

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Posted by Shabbir Kamruddin
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Energy Efficient Mines - Regulating energy consumption with data insights

Mining is an energy intensive industry with large amounts of energy required to extract the ore, process and ship it to the end customer.

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Posted by Joseph Plant
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Visualizing Data or Painting the Pig

Having worked in this space for a whole lot of time, I have indeed come across many sorts of "Feedbacks", "Comments" and "Improvements" on the work that we do to make executives and the likes, visualize a story in their data.

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Posted by Abhijit Pattnaik
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Digital and Innovation for Public Utility Businesses

We are in an era where digital technology-enablement has become a new normal. Early adopters in the Utilities sector continue to see positive impacts and a whole spectrum of opportunities for business growth and lower operational costs

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Posted by Ashwini Dayal
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Role of Quality Engineering in Digital Transformation

Digital is disrupting every business globally. Once considered by Enterprises as an expensive makeover to package one’s services, Digital today has become critical to stay in business in multiple industries.

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Posted by Sudheer Mohan
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Introduction of VAT in the GCC – New Case of Y2K Challenge?

Back in 1999, Y2K or the Millennium Bug, as it was known, was big news, in both the IT industry and the popular press.

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Posted by Keith Simmonds
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Get Blockchain'd with Dr. Gideon Greenspan

In school, we learned A for Apple, B for Ball, C for Cat and D for Dog. In the technology world as of date, this would read as A for AI (Artificial Intelligence), B for Blockchain, C for Cloud and D for Data Analytics.

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