Testimonials
“Over the last year WiproBPO have added over 350 FTE in support of our transition program, during which we deployed a new network, a new CRM system and completely new agent desktop, with minimal impact to performance and have contributed significantly to the success of our business. During this time WiproBPO have also shown very high levels of engagement and have demonstrated that they can be a true partner by being agile, responsive and reliable.”
Joris Heeze
Head of Offshore Operations,
CPW Broadband Services (Ireland) Limited.,
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Wipro BPO is about delivering long-term benefits & measurable value to our customers through:
- Business process re-engineering
- Integrating technology with BPO
- Knowledge services
Wipro BPO is uniquely positioned to service customer requirements by leveraging
its tenets of quality and innovation, the best people talent, self sustaining process
framework and domain knowledge. We offer customized service offerings;
translating into the most flexible and cost effective services of the highest quality
for our customers.
In 2002, Wipro took a quantum jump in the BPO services by acquiring the then Spectramind. Wipro BPO Solutions, complements the services offered by Wipro Technologies, making it one of the largest BPO service players.
With over 19,000 people, operating out of 9 different locations (India and Eastern Europe), Wipro BPO has been a critical partner to all its customers in achieving their business goals. Wipro BPO services customers in various industries including Banking & Capital Markets, Insurance, Travel & Hospitality, Hi-Tech Manufacturing, Telecom & Healthcare sectors. Wipro BPO also has deep expertise in delivering process
specific solutions in areas like Finance & Accounting, Procurement, HR Services, Loyalty Services and Knowledge Services. |
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