Wipro’s Communications Business Unit provides technology that transforms operating models, improves customer experience, and keeps businesses relevant.
We create innovative tools and solutions for clients across industry sectors. Our next-gen suites and extensive portfolio of offerings help future-proof enterprises by increasing agility and scalability, mitigating risks, and accelerating the adoption of modern technologies. Combining design thinking and advanced analytics, we strengthen operations, empower clients to make more informed decisions, and deliver superior experiences to stakeholders, customers, and end-users.
We have approximately 17,000 professionals working across 36 countries, and together support over 40 of the world’s leading communication service providers (CSPs). Our outcome and accountability-based business models have helped a CSP in Africa standardize processes and derive business value of $1 billion (USD) through shared services. In the APAC region, we helped a CSP leverage big data and next-generation analytics to create revenue growth potential of $150 million and empowered a Bangladeshi telecommunications leader to enable more than 15,000 of its towers with 4G services while preparing to manage a nearly 100% increase in mobile data usage between 2020 and 2025.
With proven experience and a comprehensive set of capabilities, Wipro helps the world's leading CSPs access new paths for growth by embracing the latest technologies and new ways of working.
By bringing together consulting, design, engineering, implementation, and operations, we make our clients’ ambitions a reality, orchestrating a holistic portfolio of capabilities that enable digital transformation.
Because we don’t just believe in the power of ambitions. We make them a reality, every day.
How Wipro re-engineered Telefonica's processes and tools to optimize and improve their transport networks.
Wipro, leveraging industry expertise and RAPIDS solution framework using Oracle Cloud based service delivery platform, delivers market leading digital customer experience for Vodafone
Wipro enhanced the customer satisfaction for Telenor and achieve best-in-class service reliability and assurance by reducing IT incidents by a whopping 89%
Ahmed Abdul speaks about how Wipro successfully transformed Vodafone’s quality landscape to realize 25% reduction in overall cost with better quality.
Integrating the Ab Initio platform and providing contextualized, real-time insights across business units and functions for a telecommunications major
Enabling support across 14 OpCos throughout Africa by ensuring consistent KPI delivery to business, reducing high-priority incidents, and outage time
Deploying a hybrid approach to address data security and privacy concerns resulted in significant cost reduction.
Client’s network, OSS tools test management were integrated under one contract enabling consistent readiness for new components, changes to be launched to the live network timely.
Simplified, predictive, and preventive analytics-based solution implemented to improve SLAs & lower operating expenditure while reducing the number of issues for the customer
How Wipro re-engineered Telefonica's processes and tools to optimize and improve their transport networks.
5G is a complex network that involves millions of interconnected devices, offers ultra–low-latency services, and newer capabilities such as network slicing and edge computing.
A cross-industry investigation by ABI Research in association with Wipro
More and more telecommunication companies are moving their databases to the cloud.
To communications services providers, one of the most compelling features
How do communication service providers (CSPs) deliver a great customer experience...
New technologies like 5G, plus constantly changing consumer demands...
As telecom networks are moving from 4G to cloud-native 5G, OEM vendors are evolving their products / solutions from legacy to virtualized network functions (VNF).
5G, IoT, and Edge Cloud offer huge potential for operators to increase their revenue multifold, by transforming the way they offer services to their customers. However, the cost around new spectrum, new radio, 5G core and control plane elements, increased capacity & low-latency transport network, virtualization/containerization, slicing & orchestration requirements all make the cost management and transformation a key compulsion for operators. Many top tier-1 operators have already taken up Network Optimization and End-to-end Network Lifecycle Automation as visionary projects to optimize costs.
Companies take different approaches to cloud adoption......
The growth in data consumption has been growing tremendously over the past few years and are the new age Telcos ready for the big challenge?
In Indonesia, Telkomsel is currently the largest cellular operator.
5G is a game-changing technology for communications SPs, but only if the key business and operations processes are redirected from a network-only focus to a real-time "assured customer experience" involving solutions based on network connectivity services combined with partner-defined inputs.
Wipro launched its Wipro FullStride Cloud Services with a commitment of $1 billion in technology, talent, and partnerships over the next three years, but whether it can compete with the top tier of cloud services providers is dependent on executing on their ambitions.
Every day, Wipro’s 240,000 experts help
businesses around the globe accelerate
digital transformation and build a more resilient,
sustainable and inclusive future.
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