Enabling a seamless digital customer experience through large-scale digital transformation requires blending in modernization’s key driving enablers. This means overcoming legacy barriers, exploring new business areas, and expanding value ‘beyond connectivity’.
Wipro’s deep expertise in delivering large-scale digital transformation across the Telecom industry is proven. We have pioneered the adoption of value stream or product-oriented operating models, blurring boundaries between the traditional business and IT teams thereby maximising value to customers through improved agility, productivity, and experience.
Wipro: Accelerating modernization evolution
By unlocking value at the intersection of Modern Architecture and ADAM Transformation, Wipro is uniquely positioned to refine and deliver the outcomes of best-in-class customer experience supported by modernized IT for our clients.
With Wipro RAPIDSTM DXP, we reimagine how new-age enterprises can provide an improved digitally-enabled experience to customers and deliver exponential value through an omni-channel and immersive digital experience.
Our methodology: Pragmatic interventions to deliver excellence
With Wipro as your trusted partner, a new paradigm of possibilities can be explored – powered by our combined experience, partnerships, and drive for delivering customer-focused efficiencies.
Solutions:
1. Transform legacy silos for the future – Introduce and enable architectural simplicity with lower TCO in a fully cloud native design, to deliver best-in-class customer experience.
2. Transition to new Digital Operating Model – Build a new operating model and seamlessly switch over, with future-proof provisions to iterate and scale.
3. Implement Capability Upliftment Roadmap – Establish a partnership model and invest upfront into capability uplifts to accelerate transformation through the 5-year journey.
Value: