Wipro HOLMES™ Virtual Health Assistant

Evade the half-truths, be safe with the right information at all times

Access to the right information not only dispels fears and misconceptions but also provides timely assistance to people who may be in need of medical intervention. Wipro’s HOLMES™ Virtual Health Assistant is an indispensable tool through which enterprises can offer their employees access to trusted information (transparency of source: World Health Organization approved answers) via a user-friendly conversational interface. The solution enables infected employees to register any adverse events and/or side-effects of medication prescriptions that are immediately communicated to the community of doctors who are part of the support ecosystem of the enterprise. The solution also lessens the burden on already overwhelmed support staff by addressing basic queries and sharing information. The conversational AI enables a very natural and human-like conversation, with multilingual support. It can seamlessly transfer to a human agent when required. The Virtual Health Assistant AI engine can be easily integrated with the enterprise website or can be accessed over the mobile for an enhanced user experience.

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