Primark-Wipro Customer Engagement Day 2021

Join us Thursday, November 25, 2021 to interact with Primark leadership, celebrate the journey and also understand a bit about the future of Primark.

With so many disruptions this past year, staying connected is more important than ever before. Wipro has been helping Primark keep their customers connected for over 6 years and we are proud of this association. This event will celebrate the Primark-Wipro partnership and our journey together over the years.

Time	Session	Description	Speaker
10:00 – 10:05	Welcome	Intro & overview of the day	Prabhu Ramaiah, GAE - Wipro
10:05 – 10:10	Our Partnership	What we would like to achieve today. How we would like extend our partnership	Nitesh Jain, Cluster Head - Wipro
10:10 – 10:20	Primark Journey	How Primark is shaping up to the growing store foot-print and post-pandemic consumer landscape	Andrew Brothers, CIO - Primark
10:20 – 10:50	Rewards and Recognitions	Rewards and Recognition of the team who have excelled in their roles at Primark Account	Omkar Nisal -MD of UK&I, Wipro Jaya Kiran Satish -Head of HR, UK&I, Wipro Rajakumar Velu -GM, iDEAS, Wipro
10:50 – 11:10	Panel 1 Discussion: Cloud Transformation at Primark	Going beyond Cloud through an Ecosystem approach - Hybrid and multi-cloud driving cost efficiencies and agility to new Primark business models	Manish Bhushan – Cloud Transformation, Wipro Shivakumar Krishnan – Cloud Transformation, Wipro Bert van den Hoeven – Enterprise Architect, Primark Stuart Elborn – BSM, B&M Systems, Primark
11:10 – 11:20	Break
11:20 – 11:30	Primark story: Oracle transformation	Reflect upon the success and learnings of the large transformation programme. Review challenges and learnings	Stephen Vanoli – Business Director, Primark Rajarshi Sen – Head of Primark delivery, Wipro
11:30 – 11:50	Rapid Fire/ Q&A Offshore Team Engagement Q&A: Andrew Brothers, Stephen Vanoli, Stuart Elborn	Reflect upon current transformation and Primark’s future journey	Chitra Radhakrishnan – Retail Client Partner, Wipro
11:50 – 12:10	Panel 2 Discussion: Project to Product approach to enable digital operating model	To reflect Primark’s journey going forward beyond the Oracle Programme	Andrew Brothers, CIO - Primark Neil Hanna, Consulting Partner - Wipro Sandip Khare – Operating Model SME- Wipro, Akshay Gawali, Digital consulting - Wipro
12:10 – 12:25	Hot topic: Sustainability (with Audience Poll )	Take a view from the audience on Sustainability and important it is to their day to day work	Kishan Changlani – Head of Sustainability- Wipro
12:25 – 12:30	Closure	How we take the journey forward	Prabhu Ramaiah GAE - Wipro

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