Philips-Wipro Customer Success Day 2021

November 18, 2021

13:00-15:30 CET 


Philips-Wipro Customer Success Day 2021

November 18, 2021

13:00-15:30 CET 

Agenda

Session

Theme

Description

Time

Objective of CSD

Intro & Background

Intro & overview of CSD. Wipro-Client partnership Video

13.00

Industry Point of view

Future of the Industry

What lies ahead for the Healthcare

13.15

Digital Business Services

Business Transformation and Optimization

 Transforming and optimizing business services leveraging process re-imagination, data and digital Technologies

13.30

Break

13.50

Trends that are driving growth for our clients across industries

Cloud 

Going beyond Cloud through an Ecosystem approach - Hybrid and multi-cloud driving cost efficiencies and agility to new biz models

14.00

Outside-In view: Wipro as a Trusted Advisor to help navigate the current challenges

IT Engineering Transformation

Customer centric High velocity Engineering – new ways of working

14:20

Infrastructure Transformation

Roundtable: Network Transformation setting the foundation of a robust interconnected enterprise

14.35

     

Application Transformation

Roundtable: Leveraging AIOps to enhance productivity through better ops

Break

14:55

Operations Transformation

GBS Operations to improve SG&A

15.05

Closing

Closing

Next steps and Thank you notes

15.20