Find out how to combine the powers of rule based automation and knowledge based artificial intelligence to achieve digital transformation

Find out how to combine the powers of rule based automation and knowledge based artificial intelligence to achieve digital transformation

Redefining customer experience with IoT

How do organizations begin their journey towards Blockchain adoption? Which use cases are finding greater adoption?

Demystify the AI hype vs reality in business process services

Is RPA & AI adoption only gaining traction across traditional horizontal functions like F&A or are the likes of SCM, OM, and Procurement gaining momentum?

Drive integrated automation by combining linear and nonlinear automation approaches

Achieve GDPR compliance through Wipro's SAIX (Simplification, Automation, Intelligence, eXperience) model

Customer Experience (CX) strategy is as much about technology today as it is about user experience.

A leading US healthcare payer enhanced its provider outreach with 18.4% improvement in letter accuracy and 20% decrease in turnaround time in sending letters, leading to savings of USD 254K

At a time when the automation industry is on the rise, how can organizations evaluate the best vendors?

Identifying and mitigating the top risks that impact an automation project helps in successful implementation

With merges and acquisitions becoming a need of the hour in the Telecom industry, organizations are looking for a cost effective and efficient way to tackle order management disparities.

Customers want beyond 10-15% cost and performance benefits, to which we found the answer in Robotics –non-invasive software technology to quickly increase efficiencies from business processes.

Wipro's NGCE Platform leverages cognitive analytics to reduce interaction costs, increase revenue per customer, improve employee productivity and enhance customer experience and loyalty.

Quantifying a successful business transformation initiative and finding the right partner for it.

The PoV talks about the core prerequisite elements that would help an organization to drive a goal-oriented transformation journey while avoiding the potential pitfalls along the way.

Collections success is a function of customer retention and increased customer base. Telcos can leverage business process service providers to score on these parameters.

The need of the hour is a Next Generation Customer Experience platform that leverages the power of multi-layered analytics to deliver the best-in-class

Business processes need to be designed effectively to gain desired results. To achieve this the selected Process Modeler must fulfills 3 key requirements.

In this paper, we have presented RPA’s applicability in the context of capital market back office operations (excluding front office) for sell-side firms (Investment banks and brokerage houses) based on our experience in performing these operations for leading clients.

A leading telecom service provider implements a robust validation process powered with automation, thus reducing cycle time to 1.4 days and enabling cost savings of $776K

Transforming billing process with automation and CX platform

In a market increasingly driven by customers, creating necessary channels and touchpoints for the customer to interact, and responding aptly to these interactions are essential to enable differentiated customer experiences.

Digital disruption calls for telecom organizations to take a holistic approach to transformation

Drive RPA projects to success by using a time-tested and robust methodology for successful RPA deployment.

With the robotic workforce automation will lead to augmentation of human efforts with no threat to job security

Digital disruption has resulted in a paradigm shift for procurement- from a cost saver to a profit driverDigital disruption has resulted in a paradigm shift for procurement- from a cost saver to a profit driver

Enable procurement professionals to make better purchase decisions through e-procurement

RPA in Corporate Services includes automating the entire landscape of back-office and middle-office processes

Differentiation, Growth and Profitability Customer experience has become a powerful differentiator for organizations of all sizes and types.

Today customers realize that "process value creation" does not necessarily result in "business value creation".

Outsourcing started in middle of twentieth century in the manufacturing industry.

Operational benchmarking helps organizations achieve their slated business objectives using the best in industry practices across verticals to optimize their operations.

Enterprise AppDev makeover to address areas of agility, scalability and integration in the IT landscape

How can you enable an efficient transformation of the Financial Planning & Analysis function?

How can you enable an efficient transformation of the Financial Planning & Analysis function?

Wipro's NGCE Platform leverages cognitive analytics to reduce interaction costs, increase revenue per customer, improve employee productivity and enhance customer experience and loyalty.

High business volumes, complex processes and global collaborations have led to increased operational challenges for companies. See how Base)))™ is creating ease at work by simplifying operations.

WBPS’ industry, process and category specific services make businesses more resilient. Our next-gen business process solutions provide-best-in class services to client across industries.