ServiceNow

Deliver intuitive experiences through digitized workflows and transform your IT experience

To meet the challenging business demands of the future, we have collaborated with ServiceNow, a leading Cloud computing company

The Now platform is an intelligent and intuitive cloud based aPaaS offering with artificial intelligence and automation capabilities, developed by ServiceNow™. The platform has emerged as the core technology of choice to enable digital transformation among most of the Global 2000 companies. This platform helps customers across industries in their digital transformation journey - to enhance operational productivity, elevate employee experience and reimagine customer engagement. This is done by implementing application services built on the Now platform such as HR Service Delivery, Customer Service Management, Security Operations, and Custom Application Development.

Now ’s capabilities of integrating disparate systems through intelligent cross-departmental business processes, automating and providing a superior user experience, combined with Wipro’s deep domain expertise and extensive experience - leads to the best-in-class transformation experience.

Our Success Stories

Applications

HR case management leveraging artificial intelligence for a global documentation company

The customer was struggling with HR service operations due to a lack of standardized tools and processes across different geos, leading to a lack of efficiency and cost leakages.

Applications

Automating Insurance Claims-Processing for a Leading American Healthcare Company

Enhanced digital capabilities for processing agents on the Now Platform®

Applications

Procurement process harmonization for a leading multinational bank

Transformation solution implemented by leveraging the automation capabilities of ServiceNow’s Now platform for a global financial services organization

Applications

Enhancing application security for a European MNC with a global footprint

Leveraging the automation and robust integration capabilities of ServiceNow’s Now platform for a leading Switzerland-headquartered multinational company

What We Think

Applications

Wipro Emergency Response Solution powered by ServiceNow

According to a Gartner HR survey, over 88 percent of organizations have encouraged or needed employees to work from home during the COVID-19 pandemic.