Wipro helps a Japanese automotive leader digitize incentive management to boost market share while reducing spend
Wipro’s best-in-class e-commerce platform helped aftermarket parts supplier sell directly to customers
Wipro uses Siebel Warranty Management Application to transform customer’s legacy warranty claims administration and processing system
Wipro helped the client meet its business goals by managing delivery and support for integration of factory solutions globally
With the effects of the pandemic already evident, the world as we know it has changed overnight. Running against time, enterprises are now faced with the predicament of having to create new business models, accelerate their fulfillment through new channels, and compete with a mix of companies that never featured on their SWOT analyses before.
A recent study indicates that manufacturers have a long way to go in using warranty best practices, data and analytics to bring down their after sales costs, improve customer satisfaction and loop back intelligence to their production process to improve quality.
These are challenging times for the automotive industry, one of the most powerful drivers of the global economy that employs more than 50 million people.
With the advancement in Industry 4.0 and IoT, the industry is looking forward to the future of connected and autonomous vehicles.