Simplified, predictive, and preventive analytics-based solution implemented to improve SLAs & lower operating expenditure while reducing the number of issues for the customer
Communications Service Providers (CSP) are embracing the journey to transform into ‘Digitally driven’ Enterprises by investing in the capability to harness data to deliver better customer and service experience while evolving the cultural DNA of their organization.
The telecom application stack is going through a phase of signiﬁcant change: it is being moved from data centers to cloud infrastructure. This switch puts immense pressure on legacy systems to get acclimatized to the digital environment. Traditional ways of operations do not do justice to the application landscape. In the new environment, digitalizing operations becomes an essential.