Servitization

Improved customer engagement and enhanced operational control at lower costs

Servitize business to improve customer retention and grow revenue

Wipro’s Consulting practice helps manufacturing and technology organizations extend their capabilities beyond traditional product business models through servitization. We design service models that create stickiness, improve customer engagement, and enhance operational control at lower costs.

Applying expertise from our global alliances and partnerships, our solutions cover every aspect of servitization by establishing a customized operating and commercial model in line with business strategy to generate continuous new revenue streams. Our ServEx framework is designed to improve customer retention, leading to sustained downstream revenue; and our ServIT framework defines IT strategy and operating models to improve service resilience and deliver service excellence. We also offer go to market strategies for rapid and successful product rollouts.

Get in touch: global.consulting@wipro.com

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