Retail Utilities

Personalize products and services while reducing cost to serve

Wipro’s Consulting practice helps retail utilities organizations reinvent themselves to thrive in a digital economy through service excellence, revenue assurance, and customer-centric operations. Our clients deliver personalized customer experiences and create efficiencies in traditional meter-to-cash operations with solutions that encompass customer journey design and implement KPI driven meter-cash processes.

Leveraging digital led disruptors such as customer information systems (CIS)-as-a-Service and managed services for retail operations, retail utilities organizations can make smarter business decisions, improve customer loyalty and retention, lower cost to serve, and ensure operations run smoothly.

Get in touch: global.consulting@wipro.com

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