“Organizations need to be proactive about potential disasters, especially when it comes to the resilience of their business processes.” - Alexis Samuel


“The difference now is that resilience is being recognized as an important business imperative.” - Morris Cohen
“The net effect is that process resilience is moving from a discretionary, good-to-have expenditure to a must-do non-discretionary investment to address the risk posture.” - Alexis Samuel
“For high-expertise processes, resilience requires two important attributes – flexibility and adaptive learning.” - Praveen Pathak