Direct to Consumer Service Consulting | CPG Consulting

Boost brand impact, improve conversions and increase customer lifetime value

Wipro’s Consulting practice helps Consumer Packaged Goods (CPG) companies develop stronger customer relationships by creating a differentiated shopping experience that solidifies brand loyalty and enhances brand advocacy. We work with our clients to shape interactions and deliver exceptional experiences that increase traffic and conversions, optimize operations, enhance customer service and improve the lifetime value of their customers.

Our integrated Direct to Consumer offerings cover the entire CPG customer lifecycle, and include capability readiness assessments, blueprinting, distributed order management, and analytics to deliver human-centric customer insights aimed at creating distinctive and memorable brands.

Get in touch: global.consulting@wipro.com.

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