Transform healthcare experiences and deliver value faster with design thinking
Wipro’s Consulting practice helps healthcare organizations transform patient care by created patient-oriented solutions that leverage user experience design and technology. With this human-centric approach, coupled with experiential research, we develop patient journeys that result in personalized care experiences with many touch points.
We collaborate with clients in digital innovation centers, and use proprietary tools and methodologies to develop our solutions. Our methodology includes: understanding patient habits, practices, and motivations within the therapeutic area and throughout their overall health lifestyle; multichannel targeted patient campaigns aimed at various customer segments such as current, win back, and acquisition; solutions for patient centered home care using the Internet of Healthcare Things (IoHT), including wearables, telemedicine, and remote monitoring; mobile app development supporting features such as patient onboarding, appointment setup, reminders, and curated content; and design and management of outreach and wellness programs for payers, providers, and employers.
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