Reimagine a digital customer claims journey with AI, IoT and Big Data
In claims processing, the payment journey can often be a sore point for customers. Wipro’s Consulting practice helps insurance clients enhance customer loyalty and improve costs by delivering a strategy that transforms and digitalizes that journey. We help businesses reduce processing expenses by up to 35% by using digital technologies such as AI, IoT, automation, mobile, analytics, and social media to intelligently process claims by proactively flagging claims, automating document submissions, servicing and processing, and predicting fraud. We use design thinking to map the customer claims journey, powered by Wipro’s digital tools and solutions and supported by cutting edge technology enablers from our rich ecosystem of partners.
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