A1 Telekom sought to evolve its business and improve customers’ brand experience. The network operator knew digital transformation was a critical step, but it needed a partner to support the technology implementation and to facilitate an enterprise-wide change in mindset. A1 Telekom engaged Wipro for this end-to-end transformation, which also helped the company learn how to be digitally self-sufficient over time.
Operators in consumer mobile business are under enormous pressure –while revenues from services are falling, high costs deter operators from reaching under-served population in far-flung areas. Operators address this limitation through multiple channel partners.
How will the mobile ecosystem - from operator to content provider and the subscriber benefit with the exponential increase in the new age telco technologies like 4G to LTE and from LTE to the next gen? Are the telcos ready for the big change?