Two of their smart grid solutions widely known in the utilities industry are - Oracle Customer Care & Billing (CC& B) and Oracle Meter Data Management (MDM). Together they fulfill the Meter to Bill business flow.
The Oracle Customer Care & Billing (CC& B) application addresses customer information needs such as 360 degree view of the customer- their Account details, service agreements and service points. Oracle CC& B also provides complex billing requirements with different rate options for various types of customers based on geography and usage. The application fulfills the requirements right from setting up a new connection to managing the meters, billing and receiving he payments.
Another important Smart grid solution from Oracle is the Oracle Meter Data Management (MDM). This application works on the back end information i.e. aggregates the meter data, interprets the data received from smart meters and interfaces between customers and grid operations. The concept of interval data measurement is well achieved through Meter Data Management with data being gathered at 15 minute intervals to obtain a more dynamic view of the usage pattern and provide customer more options of billing.
Oracle MDM validates edits and estimates the aggregated data which then interfaces with other Smart grid apps like Oracle CC& B which uses this data for billing the customers.
To conclude, Oracle Utilities applications in their latest version2.x provide an upgraded Java based framework with more user friendly screens & dashboards and provides seamless integration. The ability to fulfill customer needs by providing a choice of billing options, capturing interval measurements of meter reads, huge data aggregation and analysis is fulfilled by Oracle CC& B and MDM- a big step towards realizing the Smart grid vision.