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Ritesh Jain

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Ritesh Jain heads the BPM practice for various products with Wipro. His responsibility includes go-to-market strategy, delivery of projects, competency development across products. His practice provides end-to-end services to customers in the BPM space, right from strategy to post production support with key offerings like BPM COE setup, implementation and support, product evaluation, process analysis and roadmap definition.

 

Author's Posts

Optimizing Business Processes to Enhance Customer Experience

Posted by: Ritesh Jain | March 12, 2015

An organization’s success today lies in the kind of customer experience it offers. Higher the number of customer touch points or interaction, better is the revenue gain for enterprises and greater will be the customer loyalty.

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