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Ramakrishna Srinivasa (Ramki) heads the Global Pega Practice at Wipro. He is responsible for delivering Business Transformation solutions to global companies across industry verticals. Ramki has 17 years of experience and his areas of interest include Digital, BPM, CRM and Analytics. Ramki has rich experience in the areas of Customer Relationship Management and Program Management.

 

Author's Posts

Empowering your enterprise with Pega 7

Posted by: Ramakrishna Srinivasa | January 12, 2015

Customer Centricity is at the core of every business today. Organizations across the world are moving towards Customer Centric process along with focusing on optimizing internal processes. Customer behavior is changing faster than expected and Organizations need to adapt to the change.

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