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Prasanna Prabhakara

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Prasanna Prabhakara (GCFA, GREM) has 12 years' experience in Information Security and has worked in various capacities such as Security Analyst, Lead Security Analyst, Trainer in Incident Response, Intrusion Analysis and as a Senior Incident Responder. Prasanna has rich experience in End-point Malware Detection and Response, Forensic Analysis, Malware Analysis and has worked on investigation of some very sophisticated cyber-attacks during his stint as an Incident Responder. He is currently working as a Lead Consultant in the Security Intelligence Analytics and Assurance practice under the CRS in Wipro.

Author's Posts

Business Landscape

Hyper-Automation Candidates in Security Operations Center

Posted by: Prasanna Prabhakara | November 15, 2016

Remember the days when customers would call their banks or customer care to find the status of money debited/credited, credit limit, billing dates etc.? The calls were answered by customer care associates. Over the years, we have seen that all of this information is rendered by an Interactive Voice Recording system and there is very little-to-no human interaction for most of the simple queries you may have for a service provider.

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