Lead Consultant, Information Security, Wipro, Ltd.
Posted by: Prasanna Prabhakara | November 15, 2016
Remember the days when customers would call their banks or customer care to find the status of money debited/credited, credit limit, billing dates etc.? The calls were answered by customer care associates. Over the years, we have seen that all of this information is rendered by an Interactive Voice Recording system and there is very little-to-no human interaction for most of the simple queries you may have for a service provider.
© 2021 Wipro Limited |
|
© 2021 Wipro Limited |
Digital Operations and Platforms
Engineering, Construction & Operations
Pharmaceutical & Life Sciences